A man in Zhengzhou sold online iPhone in case of bad buyers money two empty by Mr. Liu "around" sold a second-hand iPhone Henan Daily reporter Gao Zhan jewon figure Liu Zhengzhou people through the network platform "around" sold a second-hand mobile phone iPhone6sPLUS, the other to bump a refund by. After the refund was reached, Mr. Liu paid the return freight, while the buyer lost the game. Liu said, "to" round "platform complaints can not form effective constraints on the parties. He questioned how the money was returned directly to the buyer before he received the return Receive a refund but not return "turn around", is the 58 city Information Technology Co., Ltd.’s second-hand goods trading platform. In October 21st of this year, Mr. Liu, a Zhengzhou citizen, sold a second hand iPhone6sPLUS at the price of 4000 yuan through the mobile phone APP. Buyers for Tianjin lobular, leaflets will be transferred to the relevant third party platform, pending confirmation of receipt, the money will be forwarded to the seller Mr. liu. In October 28th, after the leaflet received the phone, feel dissatisfied, apply for refund of refund. Mr. Liu agreed, and would like to return the freight. At noon the same day, Mr. Liu received a verification message: "your SMS verification code is × × × turn around, will be corrected after the money to the other side, please carefully confirm."." He immediately entered the relevant verification code, confirmed the refund, at about 5 o’clock in the afternoon, and to the small bank card transfer payment of 32 yuan, as a return freight. Unexpectedly, from then on, the leaflet lost contact. Inability to punish the third party platform, Mr. Liu to the "round team" WeChat service number raised, whether the platform can not return mobile phone buyers sent a lawyer’s letter. The reply is: the order has come to an end, money is not in the platform, to help recover the mobile phone Mr. Liu said, buy a mobile phone, mobile phone was first sent to the headquarters located in Beijing around, the quality inspection, was sent to the buyer, he thought, "when the refund money should also be stored in the third platform to I received a return after confirmation, and then send to the buyer." In this regard, the customer service reply said, (sell) mobile phones need to send to Beijing quality inspection, return is direct operation of both buyers and sellers. Yesterday morning, the reporter tried to call lobular phone, the phone rings twice after being hung up, even if the reporter liangmingshenfen text to explain the situation, as of press time, the other did not reply. Henan Daily reporter called 58 city information hotline, the operator said that the above issues can be applied in the "round" APP for arbitration, while registering the relevant information, including the order number, indicating that the information will be forwarded to the platform later. "Refund program, the seller should receive the goods after confirmation of the correct refund, otherwise it will be taken advantage of."." Mr. Liu said. Last night 7 about 30, Mr. Liu call the reporter said, the buyer just lobular via SMS contact him, "said the premise around" account deblocking, willing to return "around" platform. Li Huayang, a lawyer at Henan Rui law firm, believes that in the case mentioned above.
郑州一男子网上转卖iPhone 遇不良买家钱货两空刘先生通过“转转”出售了一部二手iPhone河南商报记者 高瞻展 文 图郑州市民刘先生通过网络平台“转转”卖出一部二手iPhone6sPLUS，对方以手机有磕碰为由申请退款。退款达成后，刘先生支付退货运费后，而买家却玩起了失踪。刘先生说，自己向“转转”平台投诉也无法对当事人形成有效约束。他质疑，在自己尚未收到退货的情况下，相关款项怎么就直接退还给了买家？收到退款却不退货“转转”是58同城信息技术有限公司旗下的二手物品交易平台。今年10月21日，郑州市民刘先生通过“转转”手机APP以4000元的价格出售了一部二手iPhone6sPLUS。买家为天津的小叶，小叶将钱款转给相关第三方平台，待小叶确认收货后，钱款才会转交给卖家刘先生。10月28日，小叶收到手机后，觉得不满意，就申请退货退款。刘先生表示同意，并愿意出回寄运费。当日中午，刘先生收到一条验证短信：“您的短信验证码为×××，转转将在校验无误后打款给对方，请您仔细确认。”他随即输入相关验证码，确认了退款，在当日下午5点左右，又向小叶的银行卡转账支付了32元，用作退货运费。没想到，从那之后，小叶就失去了联系。第三方平台惩处措施无力刘先生向“转转团队”微信服务号提出，能否由平台向不退还手机的买家发送律师函。得到的回复是：订单已完结，钱款不在平台，无法帮助追回手机刘先生说，买手机时，手机先被寄到位于北京的转转总部，经质检后，才寄给买家，他就以为，“退款时，也应该是钱款暂存于第三方平台，待我收到退货确认无误后，再发还给买方。”对此，客服回复称，（出售）手机时需要寄到北京质检，退货是买卖双方直接操作的。昨天上午，河南商报记者尝试拨打小叶电话，电话响两声后被挂断，即使记者发短信亮明身份说明情况，截至发稿时，对方也未予回复。河南商报记者致电58同城信息违法举报热线，接线员说，上述问题可以在“转转”APP上申请仲裁，同时，登记了包括订单号在内的相关信息，表示稍后会将信息向转转平台转交。“走退款程序时，应该卖家收到货物确认无误后再执行退款，否则会被人钻空子。”刘先生说。昨天晚上7时30分左右，刘先生致电河南商报记者称，买方小叶刚刚通过短信联系他，表示在“转转”账号解封的前提下，愿意通过“转转”平台退货。河南予瑞律师事务所李华阳律师认为，在上述案例中，卖方履行了法定义务，但买方不履行义务是错误的，第三方平台疏于监督管理，也应该承担一定责任。相关的主题文章：
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